How can Avante Financial help you?

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Complaints Policy

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Partner with us

We are a credit broker not a lender.

Avante Financial is an Appointed Representative of Optimum ELITE which is a trading name of Optimum Commercial Solutions Ltd, registered in England and Wales 09518480. Optimum Commercial Solutions Ltd is authorised and regulated by the Financial Conduct Authority FRN: 808754. Avante Financial, is registered at 45 Rowan Drive, Branston, DE14 3FY. Company Register number is 15808820.

Our FCA registration number is 1018043. You can check via www.register.fca.org. We are registered with the ICO, ZB759789 and you can check via www.ico.org.uk.

There may be a fee for our advice. The actual amount you pay may vary but will never be more than 1% of the loan amount.

We conduct both regulated and unregulated business and therefore not all products provided through us are regulated by the Financial Conduct Authority.

We may receive a commission from the Lender that will vary depending on the lender, product or other permissible factors. The nature of any commission model will be confirmed to you before you proceed.

Our aim is to provide you with a professional and efficient service. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to 46 Market Place, Mountsorrel, Loughborough, LE12 7BA, or by telephoning us on 0116 4361306 where we will try to resolve your concern at the earliest time possible.